GoCon Moldova values the privacy of its participants, visitors, and community members. This Privacy Policy outlines how we collect, use, and protect personal data during participation in our Cosplay and K-pop contests, fan art submissions, merchandise orders, ticket purchases, and interactions through our social media channels.
What Information We Collect
When you register for our events (Cosplay, K-pop contests, fan art competitions), or submit a form, we may collect:
- Full name
- Email address
- Phone number
- Social media handle
- Your drawing, cosplay images, or K-pop performance
- For minors: Parental or guardian consent is required
For ticketing and custom merch orders, we may also collect:
- Shipping address and delivery information
- Order and payment history
How We Use Your Information
Your personal data is used only for organizing and managing GoCon-related activities, including:
- Verifying eligibility and communication for contests and events
- Providing customer service and order updates
- Managing access to venue and online contests
- Notifying winners and delivering prizes
We do not use your data for any unrelated purposes or share it without your permission.
Ticket Sales and Merch Orders
Tickets and custom merchandise are sold through official channels. Any payment information is handled securely by our partners and not stored directly by us.
Newsletter Subscriptions
If you opt in, we may send event updates and exclusive news about GoCon via email. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
Data Storage and Retention
Your data is stored securely in encrypted cloud systems. We retain it only as long as necessary for the purposes outlined above, after which it is deleted.
Sharing Your Data
We never share your data with third parties unless required by law or with your explicit consent.
Your Rights
You have the right to access, correct, or delete your personal information. You can also request that we limit or stop processing your data.
Contact Us
For questions about this policy or your data, email us at: contact@gocon.md